🧠DeepPromptHub
Workflow Automationn8n / Make

Social Media Monitoring and Response Bot

Automatically monitor brand mentions, classify sentiment, and draft responses to comments and messages across social platforms.

The Prompt

Build a social media monitoring and response automation.

Platforms: [Twitter/X / Instagram / Facebook / LinkedIn]
Monitor for: [brand mentions / hashtags / competitor mentions / keywords]
Response types: [customer support / engagement / complaints / compliments]

Build the automation:

Trigger: New mention/comment (via social media API or Mention.com webhook)

Step 1 — Sentiment & Intent Classification (GPT-4):
Classify mention as:
- Complaint (urgent/non-urgent)
- Question (needs answer)
- Compliment (engagement opportunity)
- Neutral mention
- Crisis/PR risk (flag for immediate human review)

Step 2 — Route by classification:
Crisis → Immediate Slack alert to PR/management, do not auto-respond
Complaint → Draft empathetic response + create support ticket
Question → Search FAQ/knowledge base, draft accurate answer
Compliment → Draft warm thank-you response with light CTA

Step 3 — Response drafting (GPT-4):
Generate response matching brand voice
Keep under platform character limits
Include relevant emoji if brand voice allows
Flag any responses mentioning pricing/legal/HR for human review

Step 4 — Approval queue:
Save all drafts to Notion/Airtable approval board
Slack notification with mention + draft for quick approve/edit/reject
One-click approve posts the response

Never auto-post without human approval.

Tips for Best Results

  • →Build a library of approved response templates for common questions — feeds better AI drafts
  • →Set response time SLA goals (e.g., complaints within 2 hours) and track in your CRM

Tags

social media monitoringcommunity managementautomationcustomer servicebrand management

Related Prompts

Workflow Automation

AI Workflow Builder — Support Pipeline

Build a no-code workflow automation app that scans emails, summarizes tickets, drafts replies, and updates a CRM spreadsheet.

Workflow Automation

Email Marketing Sequence Generator

Create a complete automated email sequence for onboarding, nurturing, or sales with subject lines, body copy, and timing.

Workflow Automation

Sales Pitch Deck Creator

Generate a complete sales pitch deck with slide-by-slide content, speaker notes, and visual direction for investor or client presentations.

Workflow Automation

Fitness Plan Generator

Generate a personalized workout and nutrition plan with exercises, sets, reps, meal plans, and progressive overload schedule.

Workflow Automation

Email Triage and Auto-Response System

Build an n8n workflow that automatically reads, categorizes, and drafts responses to incoming emails based on your rules.

Workflow Automation

Content Repurposing Pipeline

Automatically convert any long-form content into Twitter threads, LinkedIn posts, email newsletters, and short video scripts.

Workflow Automation

Lead Scoring and CRM Automation

Automatically score incoming leads with AI, route them to the right sales rep, and trigger personalized follow-up sequences.

Workflow Automation

Invoice and Expense Automation

Automatically extract data from invoices and receipts, categorize expenses, and sync to your accounting software.